[Nos. 57416-7-I; 58021-3-I. Division One. September 17, 2007.]
[3] Action — Implied Right of Action — Statutorily Created Protection — Grant of Immunity — Effect. A provision in a police power statute regulating conduct that grants immunity from liability in certain circumstances is indicative of an implied right of action under the statute. [4] Juveniles — Child Abuse — Reporting — Failure To Report — Right of Action — Abused Child. RCW 26.44.060 supports a private right of action by an abused or neglected child for failure to report the abuse or neglect. [5] Statutes — Construction — Review — Standard of Review. The interpretation of a statute is reviewed de novo. [6] Statutes — Construction — Unambiguous Language — Plain Meaning — In General. When statutory language is clear, it is assumed that the legislature meant exactly what it said and the statute is applied according to its plain language. [7] Statutes — Construction — Ambiguity — Legislative Intent — In General. A court construes an ambiguous statute so as to effectuate legislative intent. A statute is ambiguous if it is susceptible to two or more reasonable interpretations. [8] Juveniles — Child Abuse — Reporting — Statutory Requirement — Purpose. The rationale underlying the child abuse or neglect reporting requirement of RCW 26.44.030 is that the prevention of child abuse is of the highest priority and that all instances of child abuse must be reported to the proper authorities who should diligently and expeditiously take appropriate action. [9] Juveniles — Child Abuse — Reporting — Statutory Requirement — Scope — Not All Persons. RCW 26.44.030, which establishes a child abuse or neglect reporting requirement, does not state that every person must report any and all instances of child abuse. [10] Juveniles — Child Abuse — Reporting — Statutory Requirement — Social Service Counselors — Professional Status — Necessity. The requirement of RCW 26.44.030 that social service counselors report cases of child abuse or neglect applies only to professionally trained social service counselors engaged in a professional capacity. It does not apply to nonprofessional or volunteer social service counselors. [11] Trial — Taking Case From Jury — Sufficiency of Evidence — Dismissal at Close of Plaintiff's Case — Determination — Interpretation of Facts. When ruling on a defense motion for judgment as a matter of law at the close of the plaintiff's case, the trial court is required to consider all facts and inferences therefrom in a light most favorable to the plaintiff. [12] Outrage — Elements — Nature of Conduct — Question of Law or Fact. The issue of whether certain conduct is sufficiently extreme and outrageous to establish a claim of outrage is ordinarily a question of fact, but it is initially for the trial court to determine whether the conduct is sufficiently extreme and outrageous to warrant a factual determination by the jury. [13] Trial — Taking Case From Jury — Sufficiency of Evidence — Dismissal at Close of Plaintiff's Case — Test. A defendant is not entitled to a judgment as a matter of law at the close of the plaintiff's case unless the evidence is such that reasonable minds could not differ that the trial court is justified in granting the defendant's motion to dismiss. [14] Outrage — Elements — Nature of Conduct — Factors. When initially deciding whether particular conduct is sufficiently extreme and outrageous to be actionable in tort for outrage, a court considers (1) the position occupied by the defendant; (2) whether the plaintiff was peculiarly susceptible to emotional distress and whether the defendant knew that fact; (3) whether the defendant's conduct may have been privileged under the circumstances; (4) whether the degree of emotional distress caused by the defendant was severe as opposed to merely annoying, inconvenient, or embarrassing to a degree normally occurring in a confrontation between the parties; and (5) whether the defendant was aware of a high probability that the offending conduct would cause severe emotional distress to the plaintiff and consciously disregarded it. [15] Outrage — Religious Societies — Juveniles — Child Abuse — Reporting — Failure To Report — Claim of Outrage — Proof — Sufficiency. There is sufficient evidence to establish the severe emotional distress required to submit a cause of action for outrage to the jury where the evidence shows that the plaintiff is a female teenage member of a religious organization that instructs its members to seek advice and counsel from those in positions of leadership; that the teenager met with an adult male occupying a leadership position and confided that she was being sexually abused by a male family member in her home; that the leader could see that the teenager was nervous about the abuse situation; that the leader suggested to the teenager that reporting the abuse would be the cause of gossip and the breakup of her family; and that the leader never reported the abuse to anyone in the church or to any civil authority. [16] Outrage — Elements — Emotional Distress — Proof — Testimony of Plaintiff and Expert. For purposes of a cause of action for outrage, the element of severe emotional distress may be established by the plaintiff's testimony as to the plaintiff's emotional harm together with supporting expert testimony. [17] Outrage — Elements — Emotional Distress — Susceptibility to Emotional Distress — Effect. Evidence that an actor was aware of a person's particular susceptibility to emotional distress and consciously disregarded that risk in acting toward the person, which resulted in the person suffering a high degree of emotional distress, will support a cause of action for outrage. [18] Evidence — Other Offenses or Acts — Common Scheme or Plan — In General. Under ER 404(b), evidence of a person's prior acts may be admitted for a purpose other than to show propensity, such as a common scheme or plan of which the presently alleged bad conduct is a manifestation. [19] Evidence — Other Offenses or Acts — Common Scheme or Plan — Individual Manifestations — Admissibility. Evidence of a person's prior acts may be admitted as evidence of a common scheme or plan under ER 404(b) if the evidence is relevant to an issue in the case and the prior acts are substantially similar to the presently alleged bad conduct. Sufficient similarity is reached when the trial court determines that the various acts are naturally to be explained as individual manifestations of a general plan. [20] Evidence — Other Offenses or Acts — Common Scheme or Plan — Test. Evidence of a person's prior acts may be admitted as evidence of a common scheme or plan under ER 404(b) if the prior acts are (1) proved by a preponderance of the evidence, (2) admitted for the purpose of proving a common scheme or plan, (3) relevant to prove an element of the presently alleged bad conduct or to rebut a defense, and (4) more probative than prejudicial. [21] Evidence — Other Offenses or Acts — Review — Standard of Review. An appellate court reviews a trial court's decision to admit prior act evidence under ER 404(b) for an abuse of discretion. Discretion is not abused unless the reviewing court determines that no reasonable person would take the same view adopted by the trial court. [22] Evidence — Other Offenses or Acts — Common Scheme or Plan — Oral Ruling — Sufficiency. A trial court may admit prior act evidence under ER 404(b) by way of an oral ruling without explicitly articulating its application of the required analysis if it is clear from the record that the required analysis was conducted. [23] Evidence — Other Offenses or Acts — Relevance — Balanced Against Prejudice — Inclusion in Record — Absence — Effect. A trial court's failure to fully articulate its balancing of the probative value of prior act evidence against its prejudicial effect before admitting the evidence under ER 404(b) constitutes harmless error where the record as a whole is sufficient to allow effective appellate review of the trial court's decision. [24] Evidence — Other Offenses or Acts — Review — Harmless Error — Effect on Outcome of Case. A trial court's erroneous admission of prior act evidence under ER 404(b) constitutes harmless error unless the reviewing court finds that, within reasonable probabilities, the outcome of the trial would have been different had the error not occurred. [25] Torts — Joint Tortfeasors — Joint and Several Liability — Fault-Free Plaintiff — Negligent and Intentional Tortfeasors — Segregation of Liability and Damages — Necessity — Burden of Segregation — In General. In a tort action in which multiple defendants are determined to be liable to a fault-free plaintiff for damages resulting from both negligent and intentional conduct, the trier of fact must segregate the negligence damages from the intentional tort damages; the negligence defendants do not bear the burden of demonstrating divisible damages before segregation may occur. In addition, under RCW 4.22.070(1)(b), joint and several liability may be imposed against the negligence defendants only for those damages resulting from their negligent conduct, i.e., joint and several liability may be imposed only for the sum of their proportionate shares of fault as determined under RCW 4.22.070(1). Joint and several liability may not be imposed against the negligence defendants under RCW 4.22.070(1)(b) for any damages resulting from intentional acts or omissions of another defendant, even if the intentional acts or omissions would not have happened but for the negligent conduct. RCW 4.22.070(1)(b) does not, however, absolve the negligence defendants of their responsibility for damages resulting from their own intentional torts. [26] Torts — Joint Tortfeasors — Joint and Several Liability — Fault-Free Plaintiff — Negligent and Intentional Tortfeasors — Segregation of Liability and Damages — Necessity — Burden of Segregation — Erroneous Instruction — Harmless Error. In a tort action in which multiple defendants are determined to be liable to a fault-free plaintiff for damages resulting from both negligent and intentional conduct, instructions erroneously stating that the negligence defendants bear the burden of demonstrating divisible damages is harmless if the jury nevertheless segregates the negligence damages from the intentional tort damages and the negligence defendants are not held jointly and severally liable for another defendant's intentional torts. [27] Damages — Review — Excessive Damages — Passion or Prejudice — Reduction of Damages — New Trial — Discretion of Court. Both a trial court and an appellate court have the discretion to reduce a jury's determination of damages or to order a new trial if the jury's verdict is tainted by passion or prejudice or is otherwise excessive. The trial court is more likely to exercise this discretion, given its favored position with respect to seeing and hearing witnesses, jurors, parties, counsel, and bystanders and with respect to evaluating at first hand such things as candor, sincerity, demeanor, intelligence, and any surrounding incidents. The appellate court, on the other hand, is tied to the written record and, partly for that reason, rarely exercises its authority to reduce a damages award. [28] Damages — Review — Excessive Damages — Passion or Prejudice — Manifest Clarity — Necessity. Passion or prejudice does not justify the reduction of a jury verdict unless it is of such manifest clarity as to be unmistakable. [29] Trial — Taking Case From Jury — Sufficiency of Evidence — Judgment as a Matter of Law — Review — Standard of Review. An appellate court reviews a trial court's decision to grant a motion for judgment as a matter of law by applying the same standard applied by the trial court in ruling on the motion. A CR 50(b) motion for judgment as a matter of law should be granted if the court, after viewing the evidence and all reasonable inferences therefrom in the light most favorable to the nonmoving party, can say as a matter of law that the verdict is unsupported by substantial evidence or reasonable inference. [30] Religious Societies — Juveniles — Child Abuse — Foreseeable Harm — Duty — Act Committed Off Premises or After Hours — Factors. A religious organization does not have a duty to protect the children of its congregation from an intentional act committed by a worker of the organization off of the organization's premises and after hours unless (1) a special relationship exists between the organization and the worker, (2) a special relationship exists between the organization and the victim, (3) the organization has knowledge of the risk of harm, and (4) the worker's position in the organization is a causal factor in the resulting harm. Nature of Action: Two sisters who had been sexually abused by their stepfather sought damages from their stepfather and from their church on claims of negligence and outrage. The older sister, at the age of 13 or 14, confided the abuse to a leader in the church. The church leader did not report the abuse to either church authorities or legal authorities. During their conversation, the church leader told the girl that she would become the center of church gossip and would cause the breakup of her family if she reported the abuse to authorities. Superior Court: The Superior Court for King County, No. 02-2-04105-1, Richard McDermott, J., on January 30, 2006, entered a judgment on a verdict in favor of the plaintiffs (1) finding the church liable for (a) negligence based on the church leader's failure to report the abuse and (b) outrage based on the church leader's intimidating comments to the girl and (2) finding the stepfather liable for outrage based on the abuse. The court ordered the defendants jointly and severally liable for the damages. Court of Appeals: Holding that the church was not negligent because the church leader was not a professional social service counselor required by statute to report the abuse; that the trial court did not err by denying the church's motion at the close of the plaintiff's case to dismiss the claim of outrage against the church; that the trial court did not abuse its discretion by admitting evidence that the stepfather also sexually abused his biological daughter; that the church cannot be jointly and severally liable for damages caused by the stepfather's intentional torts; that the damages awarded against the church for the tort of outrage are not subject to reduction because the church failed to show with unmistakable clarity that passion or prejudice incited the jury; and that the trial court did not err by finding that the church did not owe a common law duty to protect the sisters from their stepfather, the court affirms the judgment in part, reverses it in part, and remands the case for further proceedings. Thomas D. Frey- and Michael C. Bolasina- (of Stafford Frey Cooper); Marcus B. Nash-; and Charles C. Gordon- and Jeffrey I. Tilden- (of Gordon Tilden Thomas & Cordell, LLP), for appellant Corporation of the President of the Church of Jesus Christ of Latter-Day Saints. Sean P. Wickens- (of Armijo Wickens, PS), for appellant Peter Taylor. Michael T. Pfau-, Bradley A. Maxa-, Michelle Menely-, and Steven T. Reich- (of Gordon Thomas Honeywell Malanca Peterson & Daheim, LLP), for respondents. Stewart A. Estes- on behalf of Washington Defense Trial Lawyers, amicus curiae. Kelby D. Fletcher- and Bryan P. Harnetiaux- on behalf of Washington State Trial Lawyers Association Foundation, amicus curiae. ¶1 APPELWICK, C.J. — Two sisters who had been sexually abused by their stepfather sought damages from the Corporation of the President of the Church of Jesus Christ of Latter Day Saints (LDS Church) for negligence and intentional infliction of emotional distress. They also sought damages against their stepfather for intentional infliction of emotional distress. A jury found the LDS Church liable both for the failure of a bishop to report the abuse of the older sister and for the subsequent abuse of the younger sister. The jury also found the LDS Church liable for intentional infliction of emotional distress, due to intimidating statements made by the bishop to the victim. Lastly, the jury found the stepfather liable for intentional infliction of emotional distress. The trial court entered a judgment against the stepfather and the church, holding them jointly and severally liable. LDS Church appeals the verdict. The victims cross-appeal the issue of whether the church owed them a common law duty to protect them. ¶2 We affirm the jury verdict for the tort of outrage against the LDS Church but vacate the determination of joint and several liability with the stepfather. We affirm that the LDS Church did not owe a common law duty to protect the plaintiffs. We reverse the jury verdict of negligence against the LDS Church, concluding that the bishop was not a social service counselor as defined by the mandated reporting statute and therefore did not have a duty to report the abuse. We remand to the trial court for entry of a judgment consistent with this opinion. FACTS ¶3 Peter Taylor ¶4 Members of the LDS Church who are experiencing problems are instructed to "make a diligent effort, including earnest prayer and scripture study, to find solutions and answers themselves. If they still need help, they should counsel first with their bishop." Bishops counsel ward and stake members who seek "spiritual guidance, who have weighty personal problems or . . . serious transgressions." ¶5 Bruce Randall Hatch served as an ordained LDS bishop from 1990 until 1996. A bishop's and stake president's duties include giving spiritual guidance and counsel to the members of the Church in their jurisdiction. They receive no formal educational training as clergymen, are not compensated by the Church, and perform their ecclesiastical duties in addition to their vocations. Hammock, 870 P.2d at 949 n.1. ¶6 According to Jessica, sometime in 1995 she met with Bishop Hatch and told him her stepfather was sexually abusing her. Jessica testified that she told her friend, Cherisse Anderson that "[Taylor] was coming into [her] room at night, and abusing [her]." Cherisse encouraged her to speak to their bishop. Jessica stated that she went to Bishop Hatch because she "just wanted the abuse to stop. That's it." Jessica testified that Bishop Hatch referred to a conversation with Cherisse in which Cherisse had suggested that Taylor had been touching Jessica inappropriately. Jessica testified that after some "back and forth," she told Bishop Hatch that her stepfather "touched me on my private parts in the middle of the night, in my bed, and it did make me uncomfortable." ¶7 According to Jessica, Bishop Hatch responded, "I'm so glad you came and talked to me, because I don't have to report it." Jessica said that Bishop Hatch then talked about another family in the ward. She testified that he told her "that one of the twin daughters had gone to the school counselor, and told the school counselor that her dad was abusing her, and the school counselor reported it to Child [Protective Services]. And [then] he said that, Child [Protective Services] went into the house, the family is losing everything, they are going bankrupt, and everybody in the ward is gossiping about them." When asked at trial, Jessica replied that she knew about the Roberts family at the time "because there were people talking about it." She stated that [the] message came across pretty loud and clear when he said, "I'm so glad you came to me and not to a school counselor, or not to a teacher," and so on and so forth, meaning that he wouldn't have to report it. But, had I gone to somebody else, they would have reported it. And the situation, what happened to the Roberts family, would be what would happen to my family. When asked how that made her feel, she replied, partially relieved that I didn't go to somebody else who would report it, because again, I didn't want to be the breakup—the cause of the breakup of the family. I felt, you know, that I could never live that down. And then part of me was kind of scared, because thinking of what if, what if I had gone to somebody, and, you know, who knows what could happen now? If something like that happens, because somebody's abusing you, I mean, everybody loses. It's not just the perpetrator. After her conversation with Bishop Hatch, Jessica went into the hallway while the bishop spoke with her mother and Taylor. ¶8 Later, Jessica explained that "[t]elling Bishop Hatch was the first—he was the first person I was telling who had, I felt, power and authority to do something about [the abuse]. Jada [Eering] couldn't do anything about it. Cherisse couldn't do anything about it. But Bishop Hatch had the opportunity, the power, and authority, I felt to do something." ¶9 While Jessica testified that she thought that Bishop Hatch's purpose in calling her mother and Taylor into his office was to tell them about the abuse, Dianne Osborne testified that Bishop Hatch did not mention any abuse. Instead, he asked her about morning and evening family prayer, and how the family was doing in general. ¶10 Bishop Hatch's account of his conversation with Jessica differs considerably. According to his testimony, Jessica's friend Cherisse approached him and reported that Jessica had said that Taylor was coming into Jessica's room and improperly touching her. Bishop Hatch testified that Jessica's mother called him to set up an appointment. He stated that during the appointment he asked, "What's the problem?" and Jessica replied, "[Taylor] has been coming into my room, and I want him to stay out of it." After a few more words regarding Jessica's wish to keep Taylor out of her room, Bishop Hatch asked Jessica's mother to excuse them. He testified that he asked Jessica "did he fondle you? Did he try to kiss you? What did he do? And she said, No. He didn't—he didn't touch me. He didn't do any of that." Bishop Hatch's testimony continues with his explanation that he "talked with her quite at length about it's never the fault of a young person, if an adult, using his authority, tries to do something that's improper, that you don't have to tolerate it, and that you should tell somebody immediately about it, and not to feel guilty." He then repeated his questioning about Taylor touching her, and she again denied it. He testified that he asked if Taylor ever "talk[ed] dirty" to her, or tried to watch her while she dressed or bathed, and she answered, "as far as I know, no." Bishop Hatch stated that he told Jessica that she had a number of alternatives—she could talk to her mother, her grandparents, her church leaders, or her school counselor if Taylor ever attempted to do any of the things he had asked about. Finally, Bishop Hatch testified that he suggested to both Jessica and her mother that they put a lock on Jessica's door. ¶11 Throughout his testimony, Bishop Hatch maintained that while he knew that Taylor's presence in Jessica's room made her "very nervous," Jessica's denial of abuse led him to believe that Taylor had not actually touched or abused her. As such, Bishop Hatch felt that he could not tell Dianne Osborne that Jessica was being abused. He could, however, alert Dianne Osborne to warn Taylor that if Taylor was considering doing anything that was inappropriate, Bishop Hatch would have to report it to CPS (Child Protective Services). He denies ever mentioning CPS to Jessica. Bishop Hatch also testified that Dianne's response to his offer to consult with higher church authorities left him with the impression that he should stay "out of the loop" and that she would handle it herself. ¶12 In 1998, in an e-mail conversation with a friend, Jessica disclosed that her stepfather had sexually abused her for a number of years. The friend notified the new bishop of their LDS ward, Bishop Wade. After being told that Bishop Wade had been informed of the abuse, Jessica met with him. She begged him not to report the allegations; he insisted that he had to. According to Jessica's testimony, she said, "But Bishop Hatch said he didn't have to report it." She stated that Bishop Wade replied, "Well, he didn't handle it the right way." She also said that he encouraged her to tell her mother so that Taylor would move out of the family home. Bishop Wade indicated that it would be better if Taylor was not in the house when CPS came. Bishop Wade then confronted Taylor about the abuse, and Taylor confessed to Wade. See Jane Doe v. Corp. of President of Church of Jesus Christ of Latter-Day Saints, 122 Wn. App. 556, 90 P.3d 1147 (2004), review denied, 153 Wn.2d 1025 (2005) (related case finding that Taylor confessed the abuse to Wade). ¶13 Taylor admitted the abuse to his spouse, Dianne Osborne. Dianne verified the abuse with Jessica. Taylor then left the family home. Bishop Wade also reported the alleged abuse to the Stake President, Richard Mitchell. After a church disciplinary proceeding in January of 1999, the LDS Church decided that the appropriate discipline for Taylor was disfellowshipment. See id. Apparently, Bishop Wade did not report the abuse to CPS and nobody from the LDS Church reported Jessica's allegations to the civil authorities. ¶14 In January 2000, Dianne Osborne learned that Taylor had sexually abused her younger daughter, Ashley. Dianne called CPS to report the abuse. Upon placing that call, she learned that Jessica's abuse had never been reported by the LDS Church. Taylor was criminally charged and prosecuted for the sexual abuse of both Jessica and Ashley. Taylor pleaded guilty to child molestation in the first degree and was sentenced to prison. ¶15 In February 2002, Jessica and Ashley's guardian ad litem, Michael Osborne, filed a tort lawsuit against Taylor and the LDS Church for negligence, breach of fiduciary duty, and intentional infliction of emotional distress. The complaint alleges that the LDS bishops and other church officials "breached both a statutorily proscribed duty and a duty of reasonable care by failing to report" Taylor's sexual abuse of Jessica. The LDS Church answered and denied the allegations against it. ¶16 The LDS Church moved for a directed verdict "to dismiss any claims arising or connected to the reporting statute for lack of evidence that the bishops were acting in any capacity other than as a bishop under the Motherwell ¶17 The LDS Church then sought summary judgment on the plaintiffs' negligence claim, arguing again that Bishop Hatch did not meet the statutory definition of social service counselor and therefore did not have a duty to report. This was also denied by the trial court, which "believe[d] that whether or not these people were acting as clergy or as social workers pursuant to the terms and definitions of the statutes is a question of fact for the jury." The LDS Church sought discretionary review of the trial court's order compelling the church to produce confidential church disciplinary records regarding Taylor. This was resolved in the church's favor. Jane Doe, 122 Wn. App. at 556. ¶18 At the close of plaintiffs' case, the trial court granted the LDS Church's motion to dismiss the negligence claim based on breach of a special relationship. After three weeks of trial, the jury returned a verdict in the plaintiffs' favor. Jessica's total damages were $3,180,000, with $1.2 million against Taylor for the tort of outrage based on his sexual abuse, $1.1 million against the LDS Church for the tort of outrage, and $880,000 against the LDS Church for negligence arising out of Bishop Hatch's failure to report the abuse under RCW 26.44.030. Ashley's total damages were $1,052,000, with $530,000 against Taylor for the tort of outrage based on his sexual abuse, and $522,000 against the LDS Church for negligence arising out of Bishop Hatch's failure to report the abuse under RCW 26.44.030. ¶19 Over the LDS Church's timely objections, the trial court entered judgment against both defendants jointly and severally. On February 9, 2006, LDS Church filed posttrial motions for judgment as a matter of law and/or for a new trial and/or for remittitur. These motions were denied. The LDS Church filed for appeal on February 28 and a supplemental notice of appeal seeking review of the trial court's order denying its posttrial motions. The plaintiffs filed a cross-appeal on April 7, 2006, seeking review of the trial court's dismissal of their negligence claim based on breach of a special relationship. ANALYSIS I. Mandated Reporting Statute A. Private Cause of Action ¶22 Moreover, another section of chapter 26.44 RCW grants immunity from civil liability to "[a] person who, in good faith and without gross negligence, cooperates in an investigation arising as a result of a report made pursuant to this chapter." RCW 26.44.060(5). However, "[t]his subsection does not apply to a person who caused or allowed the child abuse or neglect to occur." RCW 26.44.060(5). A grant of immunity from liability clearly implies that civil liability can exist in the first place. Accordingly, we conclude that a private cause of action is implied under the mandated reporting statute. B. Negligence for Failure To Report ¶23 The mandated reporting statute provides: When any practitioner, county coroner or medical examiner, law enforcement officer, professional school personnel, registered or licensed nurse, social service counselor, psychologist, pharmacist, licensed or certified child care providers or their employees, employee of the department, juvenile probation officer, placement and liaison specialist, responsible living skills program staff, HOPE center staff, or state family and children's ombudsman or any volunteer in the ombudsman's office has reasonable cause to believe that a child has suffered abuse or neglect, he or she shall report such incident, or cause a report to be made, to the proper law enforcement agency or to the department as provided in RCW 26.44.040. RCW 26.44.030(1)(a) (emphasis added). ¶24 Social services counselor is defined as: [A]nyone engaged in a professional capacity during the regular course of employment in encouraging or promoting the health, welfare, support or education of children, or providing social services to adults or families, including mental health, drug and alcohol treatment, and domestic violence programs, whether in an individual capacity, or as an employee or agent of any public or private organization or institution. RCW 26.44.020(8). ¶25 The LDS Church argues that the mandated reporting statute does not impose a general duty to report child abuse but only requires certain categories of professionals to report child abuse. Because Bishop Hatch is not a professional social service counselor, the LDS Church contends that he had no duty to report. Osborne counters that the statute consists of two independent clauses, so the professional status requirement only applies to the professions specifically listed, not to people providing social services to adults or families generally. The trial court agreed with Osborne's interpretation of the statue. Accordingly, the trial court determined that whether (1) Bishop Hatch was providing social services and (2) whether Bishop Hatch was acting in the capacity of a clergyman were both questions for the jury. The first question for review is whether the trial court correctly interpreted the definition of "social service counselor" under RCW 26.44.020(8). C. Interpretation of "Social Service Counselor" ¶27 Osborne suggests that there are two differing interpretations of the definition of social service counselor, i.e., that it is not immediately clear to whom the clause "engaged in a professional capacity during the regular course of employment" applies. RCW 26.44.020(8). Osborne's interpretation, as accepted by the trial court, suggests two different clauses, such that "professional capacity" only applies to the first category: "Social service counselor" means anyone [(a)] engaged in a professional capacity during the regular course of employment in encouraging or promoting the health, welfare, support or education of children, or [(b)] providing social services to adults or families, including mental health, drug and alcohol treatment, and domestic violence programs, whether in an individual capacity, or as an employee or agent of any public or private organization or institution. RCW 26.44.020(8). ¶28 Osborne maintains that the strong legislative policy of protecting child abuse victims supports a broad interpretation of the statute: The Washington state legislature finds and declares: The bond between a child and his or her parent, custodian, or guardian is of paramount importance, and any intervention into the life of a child is also an intervention into the life of the parent, custodian, or guardian; however, instances of nonaccidental injury, neglect, death, sexual abuse and cruelty to children by their parents, custodians or guardians have occurred, and in the instance where a child is deprived of his or her right to conditions of minimal nurture, health, and safety, the state is justified in emergency intervention based upon verified information; and therefore the Washington state legislature hereby provides for the reporting of such cases to the appropriate public authorities. It is the intent of the legislature that, as a result of such reports, protective services shall be made available in an effort to prevent further abuses, and to safeguard the general welfare of such children. RCW 26.44.010 (emphasis added). ¶32 First, we note that the majority of the listed mandated reporters are professionals that require licensing by the state or are government employees: practitioner, county coroner or medical examiner, law enforcement officer, professional school personnel, registered or licensed nurse, social service counselor, psychologist, pharmacist, licensed or certified child care providers or their employees, employee of the department, juvenile probation officer, placement and liaison specialist, responsible living skills program staff, HOPE center staff, or state family and children's ombudsman or any volunteer in the ombudsman's office. RCW 26.44.030. A survey of statutory definitions of those listed also suggests that one is not a mandated reporter unless one is acting as a professional: "Practitioner of the healing arts" or "practitioner" means a person licensed by this state to practice podiatric medicine and surgery, optometry, chiropractic, nursing, dentistry, osteopathic medicine and surgery, or medicine and surgery or to provide other health services. The term "practitioner" includes a duly accredited Christian Science practitioner . . . . . . . . "Professional school personnel" include, but are not limited to, teachers, counselors, administrators, child care facility personnel, and school nurses. . . . . "Psychologist" means any person licensed to practice psychology under chapter 18.83 RCW, whether acting in an individual capacity or as an employee or agent of any public or private organization or institution. "Pharmacist" means any registered pharmacist under chapter 18.64 RCW, whether acting in an individual capacity or as an employee or agent of any public or private organization or institution. RCW 26.44.020(3), (7), (9), (10). ¶33 In addition, in recent amendments addressing the Department of Corrections' duties, we note that the legislature explicitly intended to take "an important step toward improving the protection of . . . vulnerable populations [by] including certain department of corrections personnel among the professionals who are mandated to report suspected abuse or neglect of children." LAWS OF 1996, ch. 278, § 1 (emphasis added). However, the legislature was careful to note that it intended "to limit the circumstances under which department of corrections personnel are mandated reporters of suspected abuse or neglect to only those circumstances when the information is obtained during the course of their employment." LAWS OF 1996, ch. 278, § 1 (emphasis added). ¶34 Finally, in addition to using narrow language to define mandated reporters, the legislature explicitly included a reference to nonprofessionals, or "volunteers." This only occurs once in the list of mandated reporters—"any volunteer in the ombudsman's office." This implies other volunteers are not included. Implying "nonprofessional" or "volunteer" into the definition of social service counselor would be incongruous with this explicit reference. If the legislature intended nonprofessional social service counselors to be included, it knew how to expressly name them in the definition of social service counselor. ¶35 We conclude that the distinction between professional capacity and volunteer capacity is intentional and important. The statutory duty to report only arises in the actual regular course of employment or if volunteering in the ombudsman's office. The legislature did not intend the mandated reporting statute to apply to volunteer counselors who are not professional social service counselors and not acting in their regular course of employment. ¶36 According to the record before us, Bishop Hatch is not a trained professional social service counselor, he is not paid for his counseling services, and the counseling he provided to Jessica was not in the regular course of his employment. Bishop Hatch was not a professional social service counselor and was not mandated to report child abuse. We vacate the jury finding of negligence for failure to report pursuant to the statute and the judgment based upon that finding. D. State v. Motherwell: Clergy Exemption ¶37 LDS Church argues that Bishop Hatch meets the clergy exemption as established by Motherwell, 114 Wn.2d 353. In Motherwell, it was undisputed that the defendant was a social worker as defined by the mandatory reporting statute at the time. Motherwell, 114 Wn.2d at 358. There, the court conducted its analysis to determine (a) that the legislature intended to exempt clergy members from mandated reporting requirements when it removed them from the list of mandated reporters and that (b) the defendant, although a social worker, was exempt from reporting because he was a member of the clergy counseling his parishioner in a religious context. Id. at 360. Here, Bishop Hatch is not a social service counselor as defined by the statute, so he is not subject to the mandated reporting requirement. We need not conduct a Motherwell analysis. II. Outrage/Intentional Infliction of Emotional Distress ¶38 LDS Church argues that as a matter of law, the jury's award of $1.1 million against the church on Jessica's common law outrage claim should be overturned. It argues that the trial court erred when it denied LDS Church's motion at the close of the plaintiffs' case to dismiss the claim. This motion is, in substance, a motion for a directed verdict under CR 50(a)(1). (a) the position the defendants occupied; (b) whether the plaintiff was peculiarly susceptible to emotional distress, and if the defendants knew this fact; (c) whether the defendants' conduct may have been privileged under the circumstances; (d) whether the degree of emotional distress the defendants caused was severe as opposed to merely annoying, inconvenient, or embarrassing to a degree normally occurring in a confrontation between these parties; and (e) whether the defendants were aware that there was a high probability that their conduct would cause severe emotional distress, and they consciously disregarded it. Seaman v. Karr, 114 Wn. App. 665, 685, 59 P.3d 701 (2002) (citing Phillips v. Hardwick, 29 Wn. App. 382, 388, 628 P.2d 506 (1981). ¶41 Jessica testified that when she was 9 or 10 years old, the first person to whom she confided about the sexual abuse was her friend, Jada Eering. Jada helped Jessica write a letter to Taylor, "basically asking him to stop." That letter was never acknowledged by Taylor. It was not until she was 13 or 14 that Jessica turned to another teenage friend, not an adult, and confided in her that she was still being sexually abused by Taylor. That friend, also a member of the LDS Church, suggested she go to her bishop because "[h]e can fix it." Jessica replied that she was "scared," so her friend offered to make an appointment for Jessica to meet with Bishop Hatch and did so. ¶42 Jessica remembered being nervous about the meeting. She testified that she told Bishop Hatch that she was suffering sexual abuse at the hands of Taylor. Right after the meeting, when she thought that Bishop Hatch was confronting Taylor and her mother, she was "nervous," and hopeful "for the abuse stopping, and I guess for me to be free." ¶43 Further, Bishop Hatch himself testified that he had extensive experience in understanding youth, both from raising seven of his own children, including two daughters, and in his work as a bishop with the LDS Church. While he testified that he had not been specifically trained in how to question victims of child sexual abuse, he also testified that he had received training and education by the LDS Church on the topic of child sexual abuse and attended training sessions two to three times a year. Laws in most states in the United States . . . require citizens to report suspected child abuse in order to protect children and help offenders, victims and family members obtain needed assistance. Learn the reporting requirements for your area. LDS Social Services agencies can provide general information about local reporting requirements. . . . When any information regarding child abuse comes to you or another Church officer from other than the confidential confession of the offender (probably from a victim or a victim's parents), local law may require it be reported to civil authorities. ¶44 Further, Jessica presented evidence that Bishop Hatch suggested that if the abuse were to be reported to CPS, she, rather than the abuser, would be the cause of her family's breakup and would be at the center of church gossip. Bishop Hatch admitted that he discussed the possibility of a separation of the family if CPS got involved, and also "mentioned to [Jessica's mother] at that time that any case of child abuse, a person is in jeopardy of losing their membership in the Church." According to Jessica's mother, he did not tell her that Jessica had told him that she was being sexually abused. ¶45 While Bishop Hatch testified that he suggested placing a lock on Jessica's bedroom door and that he told Jessica that she had many people to whom she could turn, he did not report the sexual abuse to LDS Social Services, his LDS Church superiors, or CPS. And, his advice had the effect of silencing Jessica: [the] message came across pretty loud and clear when he [Bishop Hatch] said, "I'm so glad you came to me and not to a school counselor, or not to a teacher," and so on and so forth, meaning that he wouldn't have to report it. But, had I gone to somebody else, they would have reported it. And the situation, what happened to the Roberts family, would be what would happen to my family. When asked how his comments made her feel, Jessica replied: partially relieved that I didn't go to somebody else who would report it, because again, I didn't want to be the breakup—the cause of the breakup of the family. I felt, you know, that I could never live that down. And then part of me was kind of scared, because thinking of what if, what if I had gone to somebody, and, you know, who knows what could happen now? If something like that happens, because somebody's abusing you, I mean, everybody loses. It's not just the perpetrator. Such advice left Jessica to hope that her mother would permit her to have a lock on her bedroom door and that it would keep her stepfather from abusing her. It also left her believing that if she sought more help, she might split up the family. She did not disclose the abuse until four to five years after her conversation with Bishop Hatch. The jury could readily conclude that Bishop Hatch's advice caused emotional distress that was more than mere annoyance or embarrassment arising from their face to face confrontation, and, in fact, prevented her from seeking further help in stopping the abuse. ¶47 Noting the evidence, the trial court found that reasonable minds could differ on the question of outrage and denied the LDS Church's motion to dismiss the claim, stating: As to your motion to dismiss the cause of action for outrage, I believe, sir, that if the jury finds that [Jessica]'s testimony concerning what Bishop Hatch told her is accurate and correct—and I don't know what the jury's going to find. That's for the trier of fact to find . . . but if they find that Bishop Hatch, in fact, told her that, he basically discouraged her from pursuing anything further because the family would break up, they'd be out on the streets, basically, everybody would be talking about her, if that's true, then it seems to me that there's plenty of room for a jury to find outrage, and that would be the basis of the outrage. This is a 13- or 14-year old girl. This is sexual abuse. Someone who gets the courage up to go talk to an adult, a male adult at that, I believe that there's plenty of evidence there for a jury to find that the tort of outrage was indeed committed if they believe that occurred. And again, that's for them to decide. ¶48 We agree with the trial court. The evidence clearly did not compel taking the question of the tort of outrage away from the jury. The trial court did not err when it denied LDS Church's motion to dismiss the claim on the tort of outrage. III. Taylor Appeal: Prior Bad Acts Testimony ¶49 Taylor argues that the trial court erred when it admitted testimony from his biological daughter, Julianne Taylor, under the common scheme or plan exception to ER 404(b). Julianne testified that Taylor sexually abused her in a manner similar to his abuse of his stepdaughters. Taylor maintains that the trial court, in explaining its decision to admit her testimony, failed to conduct a four-part analysis established by the Washington Supreme Court in State v. DeVincentis, 150 Wn.2d 11, 74 P.3d 119 (2003). He asserts that the failure to conduct this analysis results in reversible error. ¶52 First, in terms of proving the prior acts by a preponderance of the evidence, the trial court required the LDS Church to make an offer of proof regarding Julianne's abuse. This was corroborated by a police report from a 2000 investigation into Taylor's abuse, containing statements by Julianne. In addition, Julianne testified that when she was about 9 years old, her father kissed her inappropriately, groped her, and lay on top of her while masturbating. ¶53 Second, the LDS Church presented Julianne's testimony to show that Jessica and her sister suffered abuse similar to Julianne's. All three girls were under the age of 10 when the abuse started, and all abuse took place in the family home, where Taylor was the father figure and could isolate them from their mothers. All three girls were subjected to Taylor's groping, and he either masturbated while lying on top of them or while sitting next to them. ¶54 Third, although Taylor pleaded guilty to criminal charges for the abuse of Jessica and Ashley, and at sentencing apologized to them for violating their trust, he denied the abuse in the civil trial now being appealed. As such, the LDS Church made it clear that Julianne's testimony was presented to rebut this defense to prove the existence of the crime. ¶55 Finally, the trial court read from the DeVincentis opinion in order to articulate its balancing of probative value and prejudicial effect. The trial court stated: The DeVincentis court, on [p]age 23, indicates: "The trial court then balanced the probative value against the prejudicial effect. The trial court recognized that substantial probative value is needed to outweigh the prejudicial effect of ER 404(b) evidence. Oral argument on this issue before the trial court reflected that court's understanding of relevant factors used in balancing, such as the age of the victim, the need for the evidence, the secrecy surrounding sex abuse offenses, the vulnerability of the victims, the absence of physical proof of the crime, degree of public opprobrium associated with the accusation, [and the] general lack of confidence in the ability of a jury to assess the credibility of child witnesses. After balancing these factors, the trial court found that the testimony of V.C. was the main evidence corroborating the testimony of K.S. No less inflammatory documentation or corroboration that the crime occurred was available. Although K.S. was old enough to clearly testify, on balance the probative value of V.C.'s testimony outweighed the prejudicial effect." I will so find, and will admit it for the same, exact reasons indicated in the DeVincentis opinion that I have just quoted. ¶56 The trial court then agreed with Taylor's attorney that under the DeVincentis opinion, a limiting instruction was necessary to ensure that the jury understood the limited purpose of such evidence. See also DeVincentis, 150 Wn.2d at 20 n.3. The trial court instructed the parties to construct such an instruction. ¶57 While the trial court's oral ruling may not have been as detailed as that offered in DeVincentis, the record shows that the necessary analysis was conducted in determining whether the testimony fell under the common scheme or plan exception to ER 404(b). We conclude that the trial court did not abuse its discretion when it admitted Julianne's testimony. IV. Damages A. Tegman ¶59 The jury segregated the damages by finding that Taylor's intentional acts (outrage) caused $1.2 million in damages, while the church's intentional acts (outrage) caused $1.1 million in damages. The jury also segregated damages for intentional acts from the damages for the LDS Church's negligence, awarding a separate $880,000 for the church's negligence. But the trial court granted judgment jointly and severally amongst all defendants for both the negligence claims as well as the intentional tort claims. As a result, the LDS Church could potentially be held responsible for payment all of the damages claimed in the intentional torts allegations. ¶60 First, because we reverse the negligence claim against the LDS Church, it cannot be held liable for the damages arising from that claim, i.e., the continued sexual abuse of Jessica by Taylor and the subsequent sexual abuse of Ashley by Taylor. ¶62 Osborne and amicus argue that Tegman does not apply. They contend that the Tegman "court did not specifically address [a] situation . . . where the intentional conduct would not have happened but for the negligent conduct." But the facts in Tegman show that the negligent actors there had a duty to protect their client against the intentional acts of their employer. B. Segregation of Damages ¶63 The LDS Church argues that the trial court erred when it instructed the jury that the church bears the burden of segregating the damages for negligence from the damages for intentional torts under Cox v. Spangler, 141 Wn.2d 431, 5 P.3d 1265 (2000). ¶64 As a threshold matter, fault based damages must be segregated. The Supreme Court articulated the principle that [u]nder comparative fault principles, the trier of fact must allocate fault between a negligent plaintiff and a negligent defendant. RCW 4.22.005. Similarly, under RCW 4.22.070(1), where the damages result from both intentional acts and omissions and "fault," i.e., negligence, recklessness, and conduct subjecting the actor to strict liability, the damages resulting from the intentional acts and omissions must be segregated from damages that are fault-based. Tegman, 150 Wn.2d at 117 (emphasis added). Despite the dissent's concern that requiring segregation by the fact-finder would be baffling, the Tegman majority stated, Segregating fault-based damages from those caused by intentional acts or omissions should pose no great difficulty because similar allocations are already part of the statutory scheme. When this State's legislature rejected the absolute bar of contributory negligence to recovery by negligent plaintiffs and adopted comparative negligence principles, Laws of 1973, 1st Ex. Sess., ch. 138, § 1, the "premise that wrongs were inherently indivisible or that responsibility could not rationally be apportioned among multiple parties fell into disfavor." Tegman, 150 Wn.2d at 116 (quoting Gregory C. Sisk, The Constitutional Validity of the Modification of Joint and Several Liability in the Washington Tort Reform Act of 1986, 13 U. PUGET SOUND L. REV. 433, 437 (1990)). ¶65 The next question is who has the burden to prove the segregation of damages. Federal District Court Judge Ricardo Martinez rejected an argument similar to Osborne's that a defendant must bear the burden of demonstrating divisible damages before segregation may occur: Plaintiff next argues that even if Tegman does apply, segregation may only occur if defendant meets its burden of segregating damages. Relying on Phennah v. Whalen, 28 Wn. App. 19, [621 P.2d 1304] (1980) and Cox v. Spangler, 141 Wn.2d 431[, 5 P.3d 1265 (2000)], plaintiff asserts that defendant must show that its harm is actually divisible from that of the intentional tortfeasor before segregation can occur. However, Tegman clearly involved indivisible damages, and the court ordered segregation in spite of that fact. Order Granting Def.'s Mot. to Segregate, R.K. v. Corp. of President of Church of Jesus Christ of Latter Day Saints, No. C04-2338RSM at 4 (W.D. Wash. Aug. 28, 2006). Based on these reasons, the court instructed the jury to segregate damages caused by the intentional conduct of a nonparty from those damages attributable to the defendant's alleged negligence. We believe the analysis was correct. The defendant does not have the burden to prove divisibility or segregation under Tegman. ¶66 Amicus Washington State Trial Lawyers Association Foundation urges this court, should it find Tegman "troublesome when viewed in light of other Supreme Court precedent," to "harmonize" Tegman with Cox and other existing cases by requiring that segregation be established by the defendant as a matter of fact in order to actually segregate the damages. But we are constrained by the Tegman court's clear holding and conclusion that segregation of damages is a role for the trier of fact. No subsequent decisions or actions by the legislature have undermined that holding. Consequently, we conclude that the trial court erred when it instructed the jury that the LDS Church bore the burden of proving the division of damages for the prenotification abuse from the damages for postnotification abuse—this is a task left to the trier of fact. C. Irrational Damages If a jury's verdict is tainted by passion or prejudice, or is otherwise excessive, both the trial court and the appellate court have the power to reduce the award or order a new trial. Because of the favored position of the trial court, it is accorded room for the exercise of its sound discretion in such situations. The trial court sees and hears the witnesses, jurors, parties, counsel and bystanders; it can evaluate at first hand such things as candor, sincerity, demeanor, intelligence and any surrounding incidents. The appellate court, on the other hand, is tied to the written record and partly for that reason rarely exercises this power. Bingaman v. Grays Harbor Cmty. Hosp., 103 Wn.2d 831, 835, 699 P.2d 1230 (1985) (footnotes omitted). "Before passion or prejudice can justify reduction of a jury verdict, it must be of such manifest clarity as to make it unmistakable." Id. at 836. Here, the LDS Church filed posttrial motions for judgment as a matter of law and/or for new trial and/or for remittitur. These motions were denied by the trial judge that had presided over trial. The LDS Church does not provide citations to particular instances at trial that improperly aroused the passion and prejudice of the jury. The LDS Church fails to show with unmistakable clarity that passion or prejudice incited the jury. We conclude that the jury's damages award must stand. V. Cross-Appeal: Common Law Duty Based on a Special Relationship ¶70 The dispositive case here is C.J.C., 138 Wn.2d 699. There, the perpetrator was a deacon who was "entrusted with various leadership positions within the church that allegedly provided extensive contact with and authority over children." Id. at 720. He also baby-sat the victims in order that their father could travel on church business. The church was aware of this arrangement. Importantly, a volunteer with the church had been previously alerted that the perpetrator had conducted inappropriate sexual advances towards a young girl. Id. This volunteer was concerned enough that he "watched, listened and observed" the perpetrator but did not prevent his interaction with the church youth. Id. Where a protective special relationship exists, a principal is not free to ignore the risk posed by its agents, place such agents into association with vulnerable persons it would otherwise be required to protect, and then escape liability simply because the harm was accomplished off premises or after hours. Under these facts, the focus is not on where or when the harm occurred, but on whether the Church or its individual officials negligently caused the harm by placing its agent into association with the plaintiffs when the risk was, or should have been, known. Id. The Supreme Court examined the circumstances presented, noting that: Wilson [the perpetrator] was a prominent member of the Church, placed into positions of trust over children. This position not only brought him into close connection with the children of the congregation, it allegedly inspired confidence to place the plaintiffs into his care. . . . Given the Church's specific and superior knowledge of the facts, a jury could reasonably find the Church knew or should have known the children of its congregation, and specifically these particular plaintiffs, were exposed to an unreasonable risk of harm at the hands of Wilson. Id. at 725-26 (emphasis added). The Supreme Court concluded that the church and its volunteer "owed a duty of reasonable care to affirmatively act to prevent the harm, in view of their relationship to the plaintiffs, their relationship to [the abuser], and given the knowledge they allegedly possessed." Id. at 727 (emphasis added). The court noted that "[w]hether there was a causal connection between the harm and the fact of [the abuser's] position in the Church, or whether the risk of harm was or should have been reasonably foreseen at the time the harm occurred, are questions of fact to be determined by the jury." Id. at 727. The court cautioned that its holding is limited: We do not suggest that a principal is an insurer against all harm occasioned by its agents simply because the work situation fortuitously provides an opportunity to perpetrate the harm. Nor do we decide that knowledge of potential harm alone is sufficient to give rise to a duty to warn in all cases. We do hold that where a special protective relationship exists a principal may not turn a blind eye to a known or reasonably foreseeable risk of harm posed by its agents toward those it would otherwise be required to protect simply because the injury is arbitrarily perpetrated off premises or after hours. Id. at 727. ¶72 There are two important distinctions between C.J.C. and the case at hand. The first is the lack of a causal connection between the LDS Church and Taylor's presence in the family home. Taylor, although a high priest, was not placed by the LDS Church in the plaintiffs' home. Testimony from other witnesses indicated that while a high priest is a position of respect, it is a relatively common title amongst adult male Mormons who are active in the LDS Church. Dianne Osborne testified that although Taylor's status as a high priest "was something I had a lot of respect for him for," she did not know whether it played a role in her decision to marry him. So, although the trial court found that there was a special relationship between the LDS Church and the plaintiffs because of their church membership it also noted that, unlike C.J.C., Mrs. Osborne married Mr. Taylor of her own free will. She . . . believed that she was getting someone who shared similar religious beliefs and similar philosophical and life's opinions as she, and that she was doing the right thing. Naturally, it's not unusual for people of one faith to look for someone of their similar faith to make a match, to get married. . . . So, the Mormon church had nothing to do with that. ¶73 Second, the LDS Church, unlike the church in C.J.C., had not been warned that Taylor had previously abused children or made inappropriate advances towards them. Taylor moved into the family home in 1988. It wasn't until 1994 or 1995 that Jessica sought Bishop Hatch's counsel regarding the abuse. The record shows that there were no allegations that the LDS Church possessed knowledge of the risk of harm prior to 1994 or 1995. The trial court did not err when it determined as a matter of law that there was no causal connection between Taylor's presence in the home, and as such, the LDS Church did not owe a common law duty of protection to the plaintiffs. ¶74 We affirm the jury verdict on claims of outrage against both Taylor and the LDS Church but vacate the finding of joint and several liability. We reverse the jury verdict of negligence against the LDS Church. We affirm that the LDS church did not owe a common law duty to protect the plaintiffs. We remand to the trial court for entry of a judgment consistent with this opinion. COLEMAN and COX, JJ., concur. Reconsideration denied December 12, 2007.